To Our Valued Air-Zona Air Conditioning Customers,

The health and safety of our employees and customers is of the utmost importance to us. As an Essential Service, we’ve been asked to continue operating and providing our services

to our customers, as well as meet all Center for Disease Control (CDC) recommendations as to employee and workplace standards.

Air-Zona Air Conditioning is implementing the following steps to ensure that we can service our customers and deliver the safest and most comfortable environment possible:

Upon scheduling and confirmation of any appointment, we ask to be informed if any of the following applies:

  • If members of the household have any cold, flu, or respiratory symptoms.
  • If any members of the household have been asked to self-quarantine due to possible COVID-19 exposure.

If any of the above criteria are met, it is our policy that we reschedule this appointment for a later date.

We will accommodate and work with our customers to adjust services, schedule times and any customer special requirements.

Our staff is practicing safe distancing (6’ minimum).

We will work quickly inside the home and minimize interactions with clients.

Our field staff have face masks and will wear them upon request or otherwise at their discretion.

We utilize new shoe covers in every home.

We wear gloves inside the home.

Hand washing, sanitizing, and avoiding personal contact are all other measures in place.

In lieu of signing i-Phone/i-Pad to authorize work we do have other options to accommodate you. Please ask office staff or technician for accommodations.

We have cancelled any large group gatherings or meetings.

Our office staff has been working from home to limit contact.

Any Air-Zona Air Conditioning employee not feeling well or showing symptoms of illness will be required to stay home.

You have our commitment to ensuring our employees are ready to serve you appropriately and safely. If there is anything we can do to make you feel more comfortable and safe while in your home, please ask (call 602-943-2166). Thank you for being a loyal customer.

Sincerely,
Pat Garrity and George Chartier
Owners of Air-Zona Air Conditioning, Heating & Ventilation L.L.C.